Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past year, personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
 

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details: Including your name, address, phone number, and email.

• Order information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information: Including your username, password, and security questions.

• Shopping information: Including the items you view, put in your cart, or add to your wishlist.

• Customer support information: Including the information you choose to include in communications with us (e.g., when sending a message through the Services).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
 

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services. To do this, we may use cookies, pixels, and similar technologies. Usage data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
 

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services.

• Payment processors: Who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested.

• Tracking technologies: When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.

 

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions, managing your account, arranging shipping, and enabling you to post reviews.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send you advertising and promotional communications via email, text message, or postal mail, and to show you advertisements for products or services. This may also include using your personal information to better tailor the Services and advertising on our Site and other websites.

• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

• Communicating with You: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you.
  
   

Cookies

Like many websites, we use cookies on our Site to power and improve the Site and Services. Cookies help us remember your actions and preferences, run analytics, and better understand user interaction with the Services. We may also permit third parties and service providers to use cookies to tailor services, products, and advertising on our Site and other websites. You can choose to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may affect your user experience and cause some features or functionality to stop working correctly.

 

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors and third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, shipping).

• Business and marketing partners: To provide services and advertise to you.

• Third-party requests: When you direct, request, or consent to the disclosure of certain information (e.g., shipping your products or using social media integrations).

• Affiliates: In our legitimate interests to run a successful business.

We do not use or disclose sensitive personal information to infer characteristics about you.

 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content, this will be public and accessible by anyone. We are not responsible for the privacy or security of information you make publicly available or the accuracy, use, or misuse of any information disclosed.

 

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security of such sites and encourage you to review their privacy policies and terms.

 

Security and Retention of Your Information

While no security measure is perfect, we take reasonable steps to protect your personal information. We recommend avoiding sharing sensitive information through unsecured channels. We retain your personal information as long as necessary for our services or to comply with legal obligations.

 

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request details of the personal information we hold about you.

• Delete: Request deletion of your personal information.

• Correct: Request correction of inaccurate personal information.

• Portability: Request a copy of your personal information and its transfer to a third party.

• Opt-out of sale/sharing: Opt-out of sharing personal information for targeted advertising.

You can manage communication preferences by opting out of promotional emails or by contacting us.

 

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal the decision or lodge a complaint with your local data protection authority.

 

International Users

We may transfer, store, and process your personal information outside the country you live in.

 

Contact

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

• Phone: +91 8956044559

• Email: info@mushroomaestro.com

• Address: S-29, Parksyde Business Avenue, Pathardi-Wadala Road, Nashik, Maharashtra, Pin – 422009, India.